Details

Application Management


Application Management

Challenges - Service Creation - Strategies

Dieses eBook enthält ein Wasserzeichen.

Beschreibungen

Prof. Frank Keuper holds the chair in business administration, especially convergence management and strategic management at Steinbeis University, Berlin. He is also academic head and director of the Sales & Service Research Center (partner of Telekom Shop Vertriebsgesellschaft mbH) and the T-Vertrieb Business School (partner of Telekom Deutschland GmbH).<br>
Christian Oecking is Chairman of the Management Board at Siemens IT Solutions and Services GmbH.<br>
Andreas Degenhardt is Head of Global Application Management at Siemens IT Solutions and Services GmbH.<br>
A number of eminent authors take a look at aspects of application management from a range of practical and theoretical perspectives and present possible solutions for current challenges, demonstrating the close links between service creation and service management.<br>
<br>
Contents<br>
Cloud Computing<br>
Service Creation and Quality Management<br>
Resource and Competency Management<br>
Strategic Management<br>
Knowledge Management<br>
<br>
Target groups<br>
“Application Management“ chiefly targets practitioners, users and decision-makers in the IT management sector. To lecturers and students of information management, business studies and related disciplines it is also of interest.<br>
<br>
<br>
Editors<br>
Prof. Frank Keuper holds the chair in business administration, especially convergence management and strategic management at Steinbeis University, Berlin. He is also academic head and director of the Sales & Service Research Center (partner of Telekom Shop Vertriebsgesellschaft mbH) and the T-Vertrieb Business School (partner of Telekom Deutschland GmbH).<br>
Christian Oecking is Chairman of the Management Board at Siemens IT Solutions and Services GmbH.<br>
Andreas Degenhardt is Head of Global Application Management at Siemens IT Solutions and Services GmbH.<br>
Application management in regard to cloud computing
A number of eminent authors take a look at aspects of application management from a range of practical and theoretical perspectives and present possible solutions for current challenges, demonstrating the close links between service creation and service management.<br>
<br>

Diese Produkte könnten Sie auch interessieren:

Konzepte für das Service Engineering
Konzepte für das Service Engineering
von: Thomas Herrmann, Uwe Kleinbeck, Helmut Krcmar
PDF ebook
56,64 €
Prognoserechnung
Prognoserechnung
von: Peter Mertens, Susanne Rässler
PDF ebook
76,99 €
The Intelligent Enterprise
The Intelligent Enterprise
von: Markus J. Thannhuber
PDF ebook
96,29 €